Terms of purchase in the e-shop

1. General Provisions
1.1 These Rules of Sale of Goods (hereinafter referred to as the "Rules") are a legal document binding the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the Hairfree.lt online shop (hereinafter referred to as the "e-shop").
1.2 The Seller reserves the right to amend, correct or supplement the Terms and Conditions at any time in accordance with the requirements established by law. The Buyer shall be informed thereof on the e-shop website. During the purchase of goods in the e-shop, the Buyer is subject to the Terms and Conditions in force at the time of placing the order.
1.3 The right to purchase goods in the e-shop is granted to:
1.3.1. adult capable natural persons whose legal capacity has not been restricted by a court of law;
1.3.2. minors aged 14 to 18 with the consent of their parents or guardians, except in cases of independent disposal of their income;
1.3.3. legal entities;
1.3.4. Authorised representatives of all the above-mentioned persons.
1.4 Upon confirmation of the Regulations, the Seller, among other things, guarantees that the Buyer has the right to purchase goods in the e-shop in accordance with clause 1.3 of the Regulations.
1.5 The contract between the Buyer and the Seller shall be deemed concluded from the moment the Buyer clicks on the button "Confirm order" in the e-shop after forming the shopping basket, specifying the delivery address, selecting the method of payment and reading the Seller's Rules (see clause 5 "Ordering goods, prices, payment procedure, terms").
1.6 Each contract concluded between the Buyer and the Seller is stored in the e-shop.

2. Protection of personal data
2.1 The Buyer may order goods in the e-shop:
2.1.1. by registering in this e-shop - entering the data required for registration;
2.1.2. without registration in this e-shop.
2.2 When ordering goods by the methods stipulated in clause 2.1 of the Rules, the Buyer is obliged to specify in the appropriate information fields provided by the Seller the personal data necessary for the proper fulfilment of the goods order: name, surname, delivery address, telephone number and e-mail address.
2.3 By confirming these Rules, the Buyer expresses its consent to the disposal of the personal data provided by the Buyer in clause 2.2 for direct marketing purposes. The Buyer has the right to withdraw this consent at any time by notifying the administration of the e-shop by e-mail.
2.4 When expressing their consent to the disposal of the Buyer's personal data for the purpose of selling goods and services in the Seller's e-shop, the Buyer also expresses their consent to receive information messages to the email address specified by the Buyer, which are necessary for the fulfilment of the goods order.
2.5 When registering in the e-shop and placing an order for goods, the Buyer undertakes to keep their data for connection and not to disclose them to anyone.

3. Rights and obligations of the Buyer
3.1 The Buyer has the right to purchase goods in the e-shop in accordance with the procedure established by these Rules and other information sections of this e-shop.
3.2 Based on the procedure established by the Order of the Minister of Economy of the Republic of Latvia No. 258 of 17 August 2001. "Rules for the sale of things and rendering services when concluding contracts with the use of means of communication", the Buyer has the right to withdraw from the sale contract with notification of the Seller not later than within 7 (seven) working days from the day of delivery of the goods, except for cases when the contract was concluded regarding:
3.2.1. audio and video works and phonograms on any video or audio media, delivery of computer programmes, and the Buyer has breached the protection of the packaging;
3.2.2. delivery of newspapers, magazines or other periodicals;
3.3.3. participation in games and lotteries.
3.3 The Buyer may exercise the right provided for in clause 3.2 hereof only if the goods have not been damaged or their appearance has not undergone significant changes, and if the goods have not been used.
3.4 The Buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5 If the Buyer's data specified in the registration form changes, the Buyer undertakes to update them immediately.
3.6 The Buyer undertakes not to pass on his connection data to third parties. If the Buyer loses the connection data, the Buyer shall immediately inform the Seller thereof via the means of communication specified in the "Contacts" section.
3.7 When using the e-shop, the Buyer agrees to these Terms and Conditions of Sale and undertakes to comply with them, as well as not to violate the legal acts of LR.

4. Rights and obligations of the Seller
4.1 The Seller undertakes to create all conditions for proper use by the Buyer of the services provided by the e-shop.
4.2 If the Buyer attempts to harm the stability and safety of the e-shop or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use the e-shop or, in exceptional cases, to cancel the Buyer's registration.
4.3 The Seller undertakes to respect the Buyer's private right to the Buyer's personal information belonging to the Buyer, indicated in the e-shop registration form.
4.4 The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering of goods, prices, settlement procedure, deadlines
5.1 The Buyer may purchase goods in the e-shop 24 hours a day, 7 days a week.
5.2 The Agreement comes into force from the moment the Buyer clicks on the "Confirm Order" button and the Seller confirms the received order by sending a confirmation letter to the Buyer's e-mail address.
5.3 The prices in the e-shop and in the generated order are indicated in Litas, including VAT.
5.4 The Buyer pays for the goods in one of the following ways:
5.4.1. settlement using e-banking services - prepayment using the e-banking system. In order to use this form of settlement, the Buyer must have signed an e-banking service agreement with Swedbank, SEB, DNB. The Buyer shall transfer money to the e-shop's current account. Responsibility for data security in this case lies with the respective bank, as all money transactions are carried out in its e-banking system.
5.4.2. payment by bank transfer - a pre-payment where the Buyer transfers money to the e-shop's bank account after connecting to its e-banking system or printing out the order and making a money transfer at the nearest bank branch.
5.4.3. in instalments using the services of the leasing company.
5.4.4. in cash at the time of receipt of goods.
5.5. The Buyer undertakes to pay for the goods immediately. The formation of the parcel as well as the calculation of the delivery time of the goods shall only commence upon receipt of payment for the goods.

6. Delivery of the goods
6.1 When selecting the delivery service, the Buyer undertakes to specify the exact address of delivery of the goods during the ordering process.
6.2 The Buyer undertakes to accept the goods personally. If the Buyer is unable to accept the goods delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of goods to an improper entity.
6.3 Delivery of the goods shall be carried out by the Seller or a representative authorised by the Seller (courier).
6.4 The Seller undertakes to deliver the goods to the Buyer within the terms specified in the descriptions of the goods. These terms are approximate and do not apply in cases when the required goods are not available at the Seller's warehouse and the Buyer has been informed about the absence of the ordered goods. However, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseeable circumstances beyond the Seller's control. In such a case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery of the goods.
6.5 In all cases, the Seller shall be exempted from liability for failure to deliver the goods on time if the goods have not been delivered to the Buyer or have been delivered on time through the fault of the Buyer or due to circumstances beyond the Seller's control.
6.6 In all cases, the Buyer shall immediately inform the Seller if the package is received wrinkled or damaged in any other way, if the parcel contains goods not ordered by the Buyer or if the quantity of goods does not correspond to the ordered quantity, as well as if the goods are incompletely completed.
6.7 In all cases where damage to the packaging is detected during delivery of the goods, the Buyer is obliged to indicate the remarks in the parcel delivery document submitted by the courier or draw up a separate act regarding these violations. In case of failure to do so, the Seller shall be released from liability to the Buyer regarding defects of the goods related to damage to the packaging, which were not noted by the Buyer in the courier's delivery document.

7. Quality of goods and warranties
7.1 The data of each product sold in the e-shop are specified in the product description accompanying each product.
7.2 The Seller is not responsible for possible discrepancies between the colour, shape or other parameters of the goods in the e-shop and the size, shape and colour of the real goods, caused by the peculiarities of the monitor used by the Buyer.
7.3 For certain types of goods, the Seller provides a quality guarantee with a certain period of validity, the specific period and other conditions of which are specified in the descriptions of such goods.
7.4 If the Seller fails to provide a quality guarantee for certain types of goods, the warranty provided for in the relevant legal acts shall apply.

8. Return and replacement of goods
8.1 Removal of defects of the sold goods, replacement and return of substandard goods shall be made in accordance with the Rules of Return and Replacement of Goods approved by the Order of the Minister of Economy of the Republic of Latvia No. 217 of 29 June 2001.
8.2 If the Buyer wishes to return the goods (-s) on the basis of clause 8.1 of the Rules, he/she must inform the Seller by means of communication indicated in the contact section of the e-shop and indicate the name of the returned goods, order number and reasons for return.
8.3 When returning goods by the Buyer, the following conditions shall be observed:
8.3.1. the returned goods must be in the original neat packaging;
8.3.2. the goods must not be damaged by the Buyer;
8.3.3. the goods must be unused, without loss of trade dress (no damaged labels, protective film, etc.) (this clause shall not apply in case of return of low-quality goods);
8.3.4. the set of the returned goods shall correspond to the set when received by the Buyer;
8.3.5. when returning the goods, it is obligatory to present the document for their purchase.
8.4 The Seller has the right not to accept the goods returned by the Buyer, if the Buyer fails to comply with the procedure for returning the goods set out in clause 8.3.
8.5 In case of return of erroneous goods and/or low-quality goods received, the Seller undertakes to take back such goods and replace them with similar proper goods.
8.6 In the event that the Seller does not have suitable replacement goods, the Buyer shall be refunded the amount paid less the delivery price.

9. Liability of the Buyer and the Seller
9.1 The Buyer is fully responsible for the accuracy of the personal data provided. If the Buyer fails to provide accurate data in the personal data registration form, the Seller shall not be liable for any consequences arising therefrom and shall be entitled to claim direct damages from the Buyer.
9.2 The Buyer is responsible for the actions taken when using this e-shop.
9.3 After registration, the Buyer is responsible for the transfer of his/her connection data to third parties. If the services provided by the e-shop are used by a third party who has connected to the e-shop using the Buyer's connection data, the Seller shall consider this person as the Buyer.
9.4 The Seller shall be exempt from any liability in cases where the cause of losses is the Buyer's failure to familiarise himself with these Regulations, despite the Seller's recommendations and his obligations when giving him the opportunity to do so.
9.5 If the e-shop contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information posted on them or the activities carried out by them, does not administer and control those websites and is not a representative of those companies and persons.
9.6 In case of damage, the guilty party shall compensate the other party for direct losses.

10. Marketing and information
10.1 The Seller may, at his discretion, initiate various promotions in the e-shop.
10.2 The Seller has the right to unilaterally amend the terms and conditions of the promotions and to cancel them without separate notice. Any modification or cancellation of the terms and conditions of the promotions shall be effective only from the moment of their implementation.
10.3 The Seller sends all communications using the means of communication specified in the Buyer's registration form.
10.4 The Buyer sends all messages and questions to the phone numbers and e-mail addresses of the Seller specified in the "Contact Us" section of the e-shop.
10.5 The Seller is not responsible for information or confirmation messages not received by the Buyer due to failures in the networks of Internet communication providers, e-mail services.

11. Final provisions
11.1 These Terms and Conditions of Sale of Goods have been developed in accordance with the laws and legal acts of the Republic of Latvia.
11.2 All disagreements arising in relation to the implementation of these Rules shall be resolved through negotiations. If it is impossible to reach an agreement, disputes shall be resolved in accordance with the procedure established by the legislation of the Republic of Latvia.